Vinted Members Share Frustration About Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
A different user, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, Vinted reversed a change to its shipping options following member complaints.